Privacy Policy

Use this page to detail your site's privacy policy.

12/23/2024

Introduction: At Shipment Share, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and related services. By using the Shipment Share app, you agree to the collection and use of information in accordance with this policy.

Information We Collect:

1. Personal Information:
   • When you register for the app, we collect personal details such as your name, email address, phone number, and shipping preferences.
   • Payment information (if applicable) may be collected via third-party payment processors.
2. Shipment Details:
   • We collect information related to your shipment, including the nature of the items, delivery addresses, dates, and other relevant details.
3. Device Information:
   • We may collect technical information about your device (e.g., device type, operating system, IP address) to improve app functionality and security.

How We Use Your Information:

• To facilitate shipments: We use your information to connect travelers with individuals who need shipping services.
• For communication: To send order confirmations, shipping updates, and other relevant notifications.
• For customer support: To assist with issues or questions related to the app.
• For compliance: To ensure all transactions comply with applicable laws and regulations.

How We Protect Your Information: We use industry-standard security measures, including encryption, to protect your data from unauthorized access or disclosure.

Sharing of Information:

• Service Providers: We may share your data with third-party service providers (e.g., payment processors, customer support) who help facilitate our services.
• Legal Compliance: If required by law or to protect the rights of Shipment Share, we may disclose your information to authorities.

Data Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights:

• Access & Rectification: You have the right to access and update your personal information.
• Deletion: You can request the deletion of your account and personal data at any time (see Account Deletion Request below).
• Opt-Out: You can opt out of marketing communications.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted in the app with an updated effective date.

Contact Us: If you have any questions or concerns regarding this Privacy Policy, please contact us at: customercare@shipmentshare.co

Account Deletion Request for Shipment Share

If you would like to request the deletion of your Shipment Share account, please follow the steps below. By deleting your account, you will permanently lose access to the app, and any data associated with your account will be erased in accordance with our data retention policies.

How to Request Account Deletion:

1. Via the Website:
   • Go to account deletion page.
   • Enter your account information.
   • Confirm your deletion request.
2. Via Email:
   • Send an email to customercare@shipmentshare.co with the subject line Account Deletion Request.
   • Include the following information in your email:
     • Your full name
     • The email address associated with your account
     • A brief note confirming that you would like to delete your account.

What Happens After You Request Deletion:

• Upon receiving your deletion request, we will process it and remove all personal information and data linked to your account.
• Please note that account deletion is permanent and cannot be undone.
• Any active shipments or transactions will be canceled as part of the deletion process.

Data Retention After Deletion:

• We may retain some data for legal or compliance reasons, but your personal data will no longer be accessible or used for app-related purposes once your account is deleted.

Please Note:

• Account deletion does not apply to data stored on third-party platforms (e.g., payment processors) used by Shipment Share. You should contact those services separately if you wish to delete data stored on their platforms.

For any questions or concerns about your account deletion request, please contact our support team at customercare@shipmentshare.co.